Client Partners · Hybrid · Full-time
Account Lead
Be the adult in the room. Translate operator problems into scoped work, keep pods honest, and never let a client be surprised.
What you will do
- Own client relationships from kickoff through delivery and handover.
- Write scopes, timelines, and change requests that protect both sides.
- Coordinate design, engineering, and growth pods on active projects.
- Escalate risks early and keep stakeholders aligned on milestones.
What we are looking for
- 4+ years in account management, project management, or client delivery at a digital agency.
- Excellent written communication and scope discipline.
- Experience with milestone-based project billing.
- Calm under pressure when timelines slip.
Nice to have
- Notion or Linear
- Basic understanding of web/SEO delivery
- Urdu/English fluency